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What does it do?

  • Email Writing
  • Email Personalization
  • Sales Coaching
  • Team Performance Tracking
  • Reply Rate Optimization

How is it used?

  • Integrate with email client
  • compose email
  • receive real-time tips.
  • 1. Use email grading & tips
  • 2. Access personalization assistant
See more

Who is it good for?

  • Account Executives
  • Sales Professionals
  • Customer Success Managers
  • Business Development Representatives
  • Marketing Managers

Details & Features

  • Made By

    Lavender
  • Released On

    2020-10-24

Lavender is an AI-powered email coaching tool that enhances email communication by providing real-time feedback and personalized suggestions. This software helps users improve their email writing skills, increase reply rates, and build better connections with recipients by leveraging generative AI and data from millions of emails.

Key features:
- Email Grading and Tips: Evaluates emails and offers improvement suggestions, focusing on elements that could impact reply rates.
- Personalization Assistant: Brings prospect data directly to the inbox, suggesting ways to personalize emails and providing personality-based insights for deeper connections.
- Real-Time Coaching: Offers ongoing coaching based on the user's inbox and billions of data points, evolving with changing email behaviors.
- Data-Driven Coaching for Managers: Enables tracking of performance, ROI, and team email insights, providing data-backed insights for coaching.
- Security: SOC2-certified and GDPR-compliant, ensuring user privacy and data security.

How it works:
1. Users compose an email in their integrated email client.
2. Lavender grades the email in real-time and provides actionable tips for improvement.
3. The Personalization Assistant suggests ways to tailor the email based on recipient data.
4. Continuous coaching is provided, adapting recommendations based on evolving email behaviors and data trends.

Integrations:
Gmail, Outlook, Outreach, Salesloft, HubSpot, Apollo, Groove

Use of AI:
Lavender utilizes generative AI technologies, including systems from OpenAI and self-hosted fine-tuned large language models. These AI models are powered by billions of custom data points, enabling advanced email writing assistance and personalized recommendations.

AI foundation model:
The software leverages OpenAI systems and self-hosted fine-tuned large language models, utilizing billions of custom data points for its AI capabilities.

Target users:
- Sales Professionals
- Managers
- Recruiters
- Anyone seeking to improve email communication effectiveness

How to access:
Lavender is available as a web app and integrates directly with email clients and sales platforms. It offers various pricing plans, including a free trial and specific plans for individuals, teams, and enterprises.

  • Supported ecosystems
    HubSpot, Outreach, Salesloft, Gong, Gmail, Google, Gmail, Google, Outlook, Microsoft, Salesforce, Outreach, Salesloft, Outlook, Microsoft, Apollo, Groove, Gmail, Google; Outlook, Microsoft; Outreach; Salesloft; HubSpot; Apollo; Groove; Gong
  • What does it do?
    Email Writing, Email Personalization, Sales Coaching, Team Performance Tracking, Reply Rate Optimization
  • Who is it good for?
    Account Executives, Sales Professionals, Customer Success Managers, Business Development Representatives, Marketing Managers

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